Privacy Policy

This privacy policy contains information about the processing of your personal data in connection with the services we provide.

The controller of personal data is UAB "MILITA LT", legal address Savanorių pr. 178F, Vilnius (office/shop), company code: 306422634 (hereinafter referred to as "we", "us", "our").

Contact information
You can contact us in the following ways for all personal data processing issues:

• By writing to the following email address: info@milita.lt
• By telephone: +370 659 92118
• By post:178F Savanorių Ave., Vilnius

We are committed to protecting the confidentiality of personal data and guaranteeing its security and use in accordance with the requirements of the applicable legislation and this policy.

Below is information about the purposes of processing personal data and the legal basis for this.

Sale and delivery of goods
(Legal basis for processing, conclusion and performance of contract)

For the purposes of providing information, identification of the buyer, as well as for the sale and delivery of goods, the following data is processed by our customer: Name, Surname, Mobile phone number, Email, City / Village, Street / House name, House No. / Building, Apartment No., Postal code.
The personal data is collected by the customer by completing the registration form to become a Registered Buyer.

The personal data is processed for the purpose of the operation of the online shop, as well as the sale and delivery of goods to customers.

Additional personal data may be processed if you have created a registered profile on our online shop. In this case, personal data relating to previous purchases is stored.

Reminder of an incomplete order in the online shop
(Legal basis for processing - legitimate interests)

If you start an order but do not complete it, we may send you a technical support email within 72 hours to the email address indicated in your purchase information. The purpose of the processing is to make sure that you were not prevented by a technical problem at the time of ordering, which would lead to the cancellation of your order.

Email newsletters
(Legal basis for processing - consent)

In order to receive information about news and special offers, you consent to the processing of your email and/or telephone number, which is necessary for the purpose of sending you the latest information. You can unsubscribe at any time by going to the "Newsletter settings" section of your profile and clicking on the "Subscribe to newsletter" link.

Please note that, in accordance with the Information Society Services Act, we may send commercial communications without consent if the email address was obtained as part of a transaction.

We will keep your consent to receive the newsletter and the related contact details for 3 years from the date of consent. Before the expiry of this period, we may send you a confirmation letter to ask you to renew your previously given consent.

Optimisation of marketing tools
(Legal basis for processing - consent)

In order to administer the various marketing tools we use more efficiently, we use advanced tools to enable us to collect your data relating to your behaviour on our website and/or on the websites of our third-party partners in relation to our advertisements, our offers, our newsletter or our other marketing tools.

The data is generated by the data collection technology integrated on the website and by the use of cookies used on the website by us and our partners (for more information on their operation, retention periods and scope of data storage, please refer to our Cookie Policy ). The data is generated when you use our website or the apps and websites of other platform partners (e.g. Facebook and Google).

These tools and instruments will allow us to better understand your needs, interests and hobbies, which will allow us to create and offer you a wider range of products that are more relevant to your needs, to implement the updates you are looking for on the website, and to provide you with a better quality of experience when you use the website. You may object to the use of such tools at any time by contacting us, but we may not be able to provide you with the benefits of the above tools and facilities.

Contact us at
(Legal basis for processing - legitimate interests)

By contacting us, you consent to us processing your name, email address, telephone number and other information you voluntarily provide. We may process your data for a maximum of 2 months from the date of receipt.

Duration of data storage

The duration of the storage of your data depends on the purpose and legal basis of the processing and is determined by:

• The retention period specified in the regulatory acts of the Republic of Lithuania and the EU;
• The time necessary to realise and protect our legitimate interests or those of others, including our legal interests;
• The time necessary for the purchase, delivery and storage of information about purchases
• The period of validity of the consent.

If you are a registered user, your purchase history may be stored for up to 5 years to provide access to information about your purchases.

Your personal data may be retained for longer than the period set out in the Policy only where:
- there are reasonable grounds for suspecting an illegal act which is the subject of an investigation;
- your data is necessary for the proper resolution of a dispute or complaint;
- for backups and for other purposes relating to the operation and maintenance of information systems or for other purposes of a similar nature;
- for any other specific grounds, conditions or cases provided for by law.

Transfer of personal data to third parties

Your data will be provided to third parties only in the cases and in accordance with the procedures provided for in this Policy and in the legislation of the Republic of Lithuania. Personal data is only sent to trusted third parties and only to the extent necessary. Data is transferred to third parties only for the following purposes:

• To ensure our core business, including the maintenance of IT systems;
• For the provision of services, including the transfer of data to service providers, banks and payment service providers;
• For marketing activities, including marketing agencies and managers of marketing emails;
• For regulatory compliance or at the request of law enforcement authorities;
• To protect or defend our legitimate interests, including the transfer of personal data to law enforcement authorities, lawyers.

Place of processing of personal data

Subject to the exceptions set out below, we process your personal data within the territory of the EU/EEA.

Your data (such as IP address, location, cookies, settings and information of the browser or device you are using, date, time, duration of browsing, other information related to the activity of the browser and device and your browsing on the website) may be transferred outside the EU/EEA when using cookies, for payment administration or marketing purposes. Personal data is transferred outside the EU/EEA in accordance with the requirements for the protection of personal data and the necessary data security measures, e.g. standard EU terms and conditions with our suppliers or on other grounds and conditions provided for by law.

Your duties and responsibilities

You are responsible for the correctness of the data provided during registration and in your profile, as well as for the actions you take in the www.milita.lt online shop and for the consequences arising from the provision of false information, including but not limited to the provision of an incorrect delivery address or mobile phone number.

If you are a registered buyer who has created a profile on our website, you have a personal user profile, password and access to special offers from www.milita.lt. You can change, update, add or delete the details you have provided at any time in your account section on the website.

You are responsible for the security of the data provided during registration and we will not be liable for any damages suffered by you if you have been negligent in the processing of your registration data and, as a result, this data has been made available to third parties or has been misused.

Nevertheless, you must notify us immediately if the registration data has become accessible to third parties. We have the right to block your access to the online shop if we believe that third parties are acting maliciously on your behalf. We will inform you immediately of our decision to block access.

www.milita.lt user rights:
Your privacy is important to us and we want to keep your data transparent and understandable to you.

You have the right to:

• Receive information about the data we process. You have the right to receive our confirmation as to whether we are processing your personal data, as well as the right to have access to the personal data we are processing about you and to information about the purposes of the processing, the categories of data processed, the categories of recipients of the data, and the period of time of processing.
• To request the rectification of your personal data. If the data you have provided to us has changed or if you believe that the information we are processing about you is inaccurate or untrue, you have the right to request that this information be amended, clarified or rectified.
• Withdraw previous consent. Where we process your data on the basis of your consent, you have the right to withdraw your consent at any time and the processing based on your consent will cease.
• Object to the processing. You have the right to object to the processing of your personal data where the processing is based on our legitimate interests;
• Request erasure (right to be forgotten). In certain circumstances listed in the data processing legislation (where personal data is processed unlawfully, the basis for processing has ceased to exist, etc.), you have the right to request that we erase your personal data.
• Request for restriction of processing. In certain circumstances listed in the data processing legislation (where personal data is processed unlawfully, you contest the accuracy of the data, you have objected to the processing on the grounds of our legitimate interest, etc.), you also have the right to restrict the processing of your data.;
• You have the rightto request data portability. You have the right to port the data that we process on the basis of your consent and the processing of which is carried out using automated means. We will provide the data you have requested to be transferred in a format that is commonly used by us and that is computer-readable, or, if you so request and if technically possible, we will transfer the data directly to another controller that you have indicated.

If you believe that our processing of your data violates personal data protection laws, please contact us directly. We trust that we will be able to resolve any doubts you may have, comply with your requests and rectify any errors.

If you are not satisfied with the solutions we offer or if you feel that we are not taking the necessary action, you have the right to lodge a complaint with the Data Protection Inspectorate of the Republic of Lithuania (https://vdai.lrv.lt/).

www.milita.lt reserves the right to change the Privacy Policy at any time. If you have any further questions, please contact us: info@milita.lt