Cancellation and refund policy
Cancellation period
You may cancel your order within 14 calendar days of receiving the goods.
Return address
Motorų str. 14, 16-3, LT-02190, Vilnius, Lithuania. Return goods in their original condition and packaging.
Return costs
The customer pays delivery costs unless the goods are incorrect or damaged.
Refund timing
Refunds are processed within 3–7 working days after inspecting the goods.
Secure transactions
Refunds are processed through Paysera.
Refund notification
You will receive an email when the refund is initiated.
Approved refunds use the original payment method. Bank processing can take 3–7 working days.
Refunds use the payment method the customer used for the purchase.
Need help?
Contact us below with questions or to request a return: